<strong>Your Name: </strong>Allan Zhang<strong></strong>

<strong>Today’s Date:</strong> 2011/05/10

<strong>Day(s) worked or described:</strong> T

<strong>Total hours for week: </strong>3.5<strong>
</strong>

<strong>The School:</strong><strong> </strong>Reavis<em><strong>
</strong></em>

<strong>Kind of Work:</strong> Tech general, Helping Teacher

<strong>Main Report or Narrative: </strong>I only came in on Tuesday this week since my alarm clock failed on Friday. But on Tuesday, I first checked up at the computer lab to make sure that everything was working fine. Everything seemed fine except for this computer that's on the far end of the middle island whose display driver seems to have crashed, resulting in a 640x480 resolution and messed up colors. I reinstalled the display driver and rebooted it, and it seemed to be fine after that. There were also several computers in that room that seemed to lack internet, though I ended up tracing the issue to the switch, which had been disconnected (again). I just turned the power back on and shuffled some wires around since it had gotten disconnected from a working ethernet port as well. I then checked to make sure that everything was online, including the printer since I had to change that one around as well. I also noticed that there were two computers that were giving the "this computer is now in maintenance mode" error, and that they wanted to restart to fix this problem. I checked the system clocks on both, saw that they were wrong, and changed them to the proper time and date. I also had to open up one of them to get at the password jumper. But I think I fixed the errors on both, and hopefully Deep Freeze won't reboot someone's computer in the middle of testing.

I also got several work orders, including one for the parent's room (Room 5), where the internet on one of the computers had stopped working. I had installed wireless USB adapters on the machines to give them wireless, but I suppose that even the parent's room isn't safe for them, since one got stolen. I got another one and brought it in, then secured both wireless adapters down with cable ties to discourage this from happening again. The parents also complained about certain sites not working on the farthest computer from the door, but I couldn't seem to replicate the problem. Another issue that they had was that the printer had apparently stopped working, but I had just forgotten to set the printer that I had set up to the default, meaning that they were trying to print to some fax/pdf thing (I didn't actually see what it was going to). I didn't get any additional work orders for slow computers, so it seems like reinstalling the anti-virus did the trick for most of the computers, at least to the extent that they aren't just rendering computers completely unusable.