Your Name: Rafael Menis

Today’s Date: 2009/10/9

Day(s) worked or described: Fri

Total hours for week: 4 (3)

The School: School of Entrepreneurship

Kind of Work: Week 1- installing and trying to hardware debug printers. Week 2- trying to determine the cause of a network issue.

Main Report or Narrative: First week, I installed a new laser printer for Mr Choate (sp?) and found out that many of the Lexmark e322n printers in South Shore can't do a manual test page, even if they can print ordinarily. Some of the dell printers also had this issue. Second week, I spent my time trying to figure out why a computer in 108b could not ping any computer outside of south shore (including the cps computers), but could still access the internet. I'll probably be working more on that third week, because I hadn't managed to figure that out and I suspect it's what is underlying the connectivity issues in various parts of SoE.