<strong>Your Name: </strong>Allan Zhang<strong></strong>

<strong>Today’s Date:</strong> 2011/02/04

<strong>Day(s) worked or described:</strong> T F

<strong>Total hours for week: 6</strong>

<strong>The School: Reavis</strong>

<strong>Kind of Work:</strong> Tech general, Helping Teachers

<strong>Main Report or Narrative: </strong>This week consisted of a lot of printer anger, also the snow caused the school to close early at 3pm on both Tuesday and Friday, so I didn't get too much time to work on it.

So most of Tuesday was spent trying to fix these two silly printers in Room 114 that just decided to break down on a whim. The problems started when one of the printers got a paper jam. I removed the paper that was crunched up in the printer, but then it refused to work properly. First, it had a lot of trouble feeding in paper correctly. I didn't know what to do about that, so I just tried to realign the printheads, which got the paper issue fixed somehow. When I went to print a test page though, I found that it refused to print out any black ink, and the "blocks" of color that was supposed to come out showed up in lines. I readjusted the printheads again and tried to clean them, but the problem persisted. I tried switching out the black ink cartridges with another printer, to no avail. The printers appeared to be reading the proper amount of ink in each cartridge, so it definitely recognized them, but black ink just didn't print. In the end, I ran out of time and just switched the not working printer with a similar model that was paired up with another computer in the same room.

Also on Tuesday, I began to set up Insight on the computers in the computer lab, though I only got through 10 or so before the building closed down. It really is a pain to install, especially considering that all the computers are frozen...

On Friday, Terry came in and we finished up the Insight installation on the computers in the computer lab and designated one computer the teacher console, though there were some computers whose MoBo batteries ran out, so we had to change the system time, but there was a password on BIOS, so we had to open the computers up and remove the jumper, which reset the password so we could change the system time, then we could unfreeze the computers to install Insight because Deep Freeze rejected the password when the time was wrong and *Takes a deep breath* yeah. (Boy that poorly constructed sentence sure was long!) In any case, Insight got installed on those computers.

We also tried installing Insight on Mr. Khelghati's computer, but even though we set it to channel 0, it didn't take at first. After Terry left though, I checked the manual online, enabled the Multicast feature, and it worked just fine.

Terry and I also played with the printer in room 114 some more, and determined that either the ink cartridges were busted, or the printheads were busted. Either way, something needs to get trashed. I think the only solution is to obtain another black ink cartridge to see what's the real problem. I'm betting it's the printheads though. Sigh.

Printers. That is all I need to say.