<strong>Your Name:</strong> Erwin Carl

<strong>Today’s Date:</strong> 2011/11/11

<strong>Day(s) worked or described:</strong> T  Th F

<strong>Total hours for week: </strong>7.5

<strong>Kind of Work:</strong> Tech General

<strong>Main Report or Narrative: </strong>

11/1: Wrote down the asset tags and s/n of the computers, printers, and monitors in the school.

11/3+4: Continued with the asset tags.  I had to fix two computers in Rm221. One of the computers was an old Win2000 computer that kept getting an svchost.exe error. The Windows start button would not work and some programs were faulty. The other computer kept doing Diskcheck upon starting the computer. There was also a printer problem but it was only the printer being set on puased.

One of the computers in Rm120 had a hard disk error. On start up it would keep saying disk read failure, yet the diagnostics on the HDD would say it was fine. I could not fix this. Another computer had a virtual memory full message popping up. I increased the size of the virtual memory and uninstalled old versions of Java.

11/8+10: Room 123 had a printer issue. It was just the printer cartridge being misaligned. I also found a way to install the printer drivers for HP 6122 and 930c on Windows 7 drivers. These printers needed Windows Update to get the drivers and since WinUpdate was not accessible by the techco account, it created a problem. I found a direct download link from WinUpdate with a .cab file that contained many of the HP drivers.

<a href="http://download.windowsupdate.com/msdownload/update/driver/drvs/2009/07/4189_1228a7cf7b1aac21346b20cb6e21db409dde9e72.cab" target="_blank">http://download.windowsupdate.<wbr>com/msdownload/update/driver/<wbr>drvs/2009/07/4189_<wbr>1228a7cf7b1aac21346b20cb6e21db<wbr>409dde9e72.cab</wbr></wbr></wbr></wbr></a>

1) Download .cab file and extract the contents to a folder.
2) Go to "Devices and Printer" -&gt; "Add a printer" -&gt; "Add local printer"
3) Switch the "Use an existing port" to USB001 connection.
4) When the list of drivers show up, click on "Have Disk" and go to
the extracted folder.
5) Click on the prnhp001.Inf file
6) Choose the HP driver or alternate driver you want.

After installing the driver, hook up the USB cable to the printer and it should work. You can also follow the steps from HP
<a href="http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&amp;lc=en&amp;docname=c01796821" target="_blank">http://h10025.www1.hp.com/<wbr>ewfrf/wc/document?cc=us&amp;lc=en&amp;<wbr>docname=c01796821</wbr></wbr></a>
and replace finding the drivers through WinUpdate or the driver list with the "Have Disk" method. It should work with other HP printers.

Using this method I hooked up some HP 930c and 6122 printers to the newer Win7 computers. 11/11 is Veteran's Day so I did not go and I start back at Fiske next week.

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