<strong>Your Name: </strong>Allan Zhang<strong></strong>

<strong>Today’s Date:</strong> 2011/05/03

<strong>Day(s) worked or described:</strong> F

<strong>Total hours for week: </strong>5

<strong>The School: </strong>Reavis

<strong>Kind of Work:</strong> Tech general, Helping Teacher, Lab supervision

<strong>Main Report or Narrative: </strong>Week 4 was Spring Break for Reavis, so I didn't do anything then. I was sick on Tuesday of Week 5, so I didn't do anything then either. On Friday though, when I actually did do something, I first met up with Terry, then we went up to check on the computer lab, as there were reports of more computers that weren't working or whose mouse were stolen. In any case, it turns out that the problem wasn't really that serious, and that they were easily manageable. Once we installed any necessary equipment, we then put cable ties on any computers that still needed them, hopefully ending our hardware woes in the computer lab. So after that, Terry left, and I finished setting up a computer that I brought into the computer lab to try to bring the computer lab back up to full capacity.

After that, I checked the work orders, and I got several requests to run around the school fixing various issues, including installing a printer in Room 5, and multiple complaints of slow computers. I noticed that in two of those cases, the computers were extremely slow because of the anti-virus process sucking up 100% of the CPU. In the other cases, the teacher was mostly reporting after the fact, and I suspect that the anti-virus was also behind their computer issues as well, since the slowness issue appears to go away after a while.

While the anti-virus processes are sucking up 100%, I can't seem to do anything to stop it. The processes are system protected, and restarting doesn't seem to work either. The only real choice is to wait it out. I've tried to reinstall the anti-virus on several computers that showed these problems, but I'm not sure if that has worked or not. Ah well.