<strong>Your Name:Xavier Hernandez
</strong>

<strong>Today’s Date:</strong> 2007/11/13

<strong>Day(s) worked or described:</strong> W Th

<strong>Total hours for week: 6.5
</strong>

<strong>The School: Murray
</strong>

<strong>Kind of Work:</strong> Tech general, Helping Teacher)

<strong>Main Report or Narrative:</strong>

Dell came to the school on Monday to replace 25 hard drives on teacher stations.  The Dell person was supposed to transfer the settings from the old drive to the new one but some teachers were having issues with INSTR and printing.  I went to a few teachers rooms and reinstalled printers and added computers to INSTR.   On Thurs, I was mostly down in Mr. Bynum's classroom, room 120. He has had repeated INSTR issues and the Dell guy was not able to transfer his old files to the new drive.  Joe asked me to look at the computer and try to get the files off of it (another issue was that the computer was not picking up the second drive).  After spending some time trying to figure out why the computer was not picking up the hard drive, Joe decided it would be best if we brought Erik's hard drive enclosure and pulled the files off that way.

I found out today, Tues, that the reason the computer was not picking up the hard drive was because it was not installed.  The TechXL person had pulled the hard drive out.  Joe does not remember whether he hid the drive or if the TechXL guy took it so Mr. Bynum is going to have to wait until we figure it out. The teacher stations in room 120 were not recognizing the printer.  I had to reinstall the printer in all of the stations.  Also, one computer did not have a network connection but it was because it was not plugged in.  The cat 5 jack in the wall had been pushed in so I had to remove the plug's faceplate and set the jack in the right spot.  All of the computers in 120 now have internet connection and can print.   A few other teachers have mentioned printing issues so I intend to spend this week looking into that.