(blogged and mailed)

Oh, Allen, you kids these days with your belief in irony!  How can I tell how far your tongue is in your cheek when you talk about that printer being stolen? Waittaminnit -- you said 102 -- so this wasn't the big Lexmark in 103?  Okay then, fine...

I'm glad you got a chance to work with Terry using the "norwegian disk" password-clearer.  Usually I just hit enter and accept the defaults for those many startup steps.  But one that you once in a while need to revise for it is the location of the system folder with the security files.  On a computer that was upgraded with a separate installation of the newer OS, there will be two system folders, like CWindows and C:WINNT, or C:Windows and D:Windows.  When actually booting, Windows should know which one to use.  But when the Norwegian Disk is accessing it to mess with the user login data, it may locate C:Windows and neglect D:Windows (say), which is the actual current OS.  If it doesn't list a local user you know has a login, or if you do the password clearing and it doesn't seem to take, maybe tell it to use D:Windows instead.  (Of course, that's Windows notation, and actually it would be written with stuff like  /disk0/Partition1/windows/ and so on.)  It helps if you know the history of that particular computer; or also just log on any way you can, and look around for remnants of that history, like a C:WINNT folder.  [That's what Windows 2000 liked to call it.] 

How's the air temp in the lab these days?  I'm starting to obsess about that.  

Thanks for a thorough and interesting report.

   ==Mitch