Hi, Ben, thanks for your report!

Here are some miscellaneous responses from me on particular points:

  -- ChildServe: Russ tells me you looked at this together and found the AllUsers Desktop as the place to drop that shortcut without too much muss and fuss.  Cool!

 -- Deep Freeze: Did the console connectivity ever get going well enough to detect these additional stations?  If so, you could make a folder for the lab computers, for future operations to apply selectively.  

 -- Student user permissions may be set too tightly.  Most other schools don't cut out the "run" field for them, for instance.  We'll want to discuss with Ms. Ahad first, but with her okay i think we would want to go into the GPO and clear some of these settings.  

 -- Think about whether the paper-based problem-report sheets could or should be supplemented with an email address (like "canter-tech@cuip.net") that would receive help requests by email and reflect back to the  CUIP team for Canter (Russ, you, me) and some authority at the school, presumably Ms Ahad.

Thanks,

 ==mitch

(emailed and also posted as blog-comment)