Hi, Tiffany,

Thanks for your report.  

The "techco must change password / is not allowed to change password" paradox happens surprisingly commonly.  There are two approaches: 1) Plug it into the network with a hard-wire cable and leave it overnight so ITS will refresh it ... which is not so easy at your wireless school.  2) "Break in" via another account using the "Norwegian Disk" that Sara or I will show you.