<strong>Your Name: </strong>Allan Zhang<strong></strong>

<strong>Today’s Date:</strong> 2011/04/11

<strong>Day(s) worked or described:</strong> T F

<strong>Total hours for week:</strong> 8.5

<strong>The School: </strong>Reavis

<strong>Kind of Work:</strong> Tech general, Helping Teacher

<strong>Main Report or Narrative: </strong>Stuff to do at Reavis is exponentially decreasing, though I'm not sure why (Spring break?). In any case, on Tuesday I mostly handled some extraneous tech issues that popped up. For one, the printer in Mr. Coleman's office strangely decided to stop printing from the paper tray, and instead wanted paper manually fed in from the paper feeder. I wasn't sure why it was doing that, as it printed out a report from the tray just fine. But when I went to print from a computer, it suddenly got angry and decided that it needed to print from the manual paper feeder. I forced the printer to print from Tray 1, and it fixed itself, which indicated to me that the printer, for whatever reason, didn't think that the tray was set to standard Letter sized paper. However, fiddling with it a bit, it seemed to fix itself, even though I didn't do anything significant. So I just left it.

After I finished that, Mr. Khelghati requested that I move the scanner that I had installed in room 103 to his office since no one was using it. So I unhooked the scanner from the computer in room 103, then moved it over, installed the drivers and all pertinent software, and all was well.

In room 107, Mrs. Johnson requested that I look at an extremely slow computer. After some examination, I found that one of the McAfee services, "frameworkservice.exe", was using up 100% of the CPU. It was registered as a system service so I couldn't end the process through task manager, even after I logged onto techco. I then assumed that a complete reinstall of the anti-virus software would fix it, so I tried grabbing the install package from the compliance site. Unfortunately, it seemed like even IE was being silly, so I had to plug in my USB and use Chrome Portable to get the anti-virus install. I started the install, but even though I left it for an hour or so, it didn't finish installing, so I just left it on for the rest of the day, hoping that it would fix the problem. I never went back and checked, and now I realize while typing this up that I forgot to do so on Friday. Oops.

In room 110, Mrs. Boyd told me that the computer that I had set up last week didn't have sound. I found that its internal speakers were broken, though the sound card seemed to be fine since headphones worked. So I went on a school-wide search for some speakers for the computer, and after finding two not-working speakers, I finally found a pair that worked and installed them.

On Friday, I first dealt with a computer in the office that seemed to print out incomplete pages. I traced the problem to Adobe Reader, and I installed the new version of Adobe Reader. One issue that came up though was that the Adobe site apparently is evil and wants to install some ActiveX control to proceed with the download if the browser is IE or FF. So I had to use my Portable Chrome to directly download the file without having to install some Adobe strangeness. Even worse was that on IE, the information bar seems to have been disabled, so I couldn't even install the ActiveX control to begin with. Ah Adobe...

Afterwards, I got a request from Mr. Khelghati to sort through some Excel data that he had concerning students. He wanted me to sort a list of students to pick out any that had a D or F in Math or Reading, or 9 or more absences. I didn't know about custom filters in Excel, so I proceeded to go online and search for at least an hour or so about ways to try to sort data given three criteria. Then I asked a friend online, and he pointed me to custom filters, and made me feel stupid. Afterwards I sorted the data in a few minutes.

There was then a lull in the work for a while, and Terry and I sat around waiting for Mr. Khelghati to finish up meeting with someone. Terry left a while later, and then I got word from Mr. Coleman that the computer lab was a giant mess and wasn't ready for testing on the Tuesday after Spring Break. Since I was informed of this problem at around 2pm, I immediately got off my lazy bum and went up to the computer lab, while Mr. Khelghati and Mr. Coleman announced that it would be shut down for repairs (this was serious business!). So I went up, and went around checking to make sure every computer had a mouse, keyboard, and was working properly. In the course of this, I found that the first computer on the right had succumbed to the BYLoD (Blinking Yellow Light of Death), and had essentially died. A lot of computers had keyboards moved around and mice moved around, but in the end I managed to get 24 computers working, 21 of which had mice, which was the exact amount needed for the first day of testing. I didn't put in any additional mice for fear of getting them stolen, and I decided to wait for the cable ties instead.

And I got them about 15 minutes later when the Office Depot delivery arrived. Huzzah! I went up and tied down the cables of the 21 computers that did have mice, so there would be at least no issue for day 1 of testing. I didn't have any time to install any more mice and tie those down, but when I get back on next, next Tuesday, there shouldn't be a stealing/moving around problem in the computer lab anymore.