<strong>Your Name: <span>Zhang Zhang</span></strong>

<strong>Today’s Date:</strong> 2009/05/08

<strong>Day(s) worked or described:</strong> F

<strong>Total hours for week: 4.5</strong>

<strong>The School:<em> </em></strong><span>William H. Ray Elementary
</span>

<strong>Kind of Work:</strong> Tech general, Software update, More software updates

<strong>Main Report or Narrative: </strong>

It seems that Adobe updated the latest vesrsion of Shockwave, which caused widespread panic among the teachers who encountered an update dialog. Also, pressing "update" on a normal account would then freeze the updater (which runs only through an ActiveX control on Internet Explorer). I went through most of the computers in the computer lab and the Afterschool room, udpating the Shockwave players using the techco account. Hopefully, all those various extensions stayed with the systems though the upgrade.

On a different note, it seems that teachers are using the work request binder less and less. I don't believe there are simply no more new problems though, especially since the rate of teachers flagging me down from the hallways fo fix problems has stayed more or less the same. (I also think that some teachers might not even know about this binder, as some have said their problem has existed for months.) Even though this is toward the end of the academic year, should we get a message out reminding people their computer problems can be fixed?