Name: Bill Waldrep

Days/Hours Worked: MF/4.0

Description:

Monday: First actual day at work. Ms. Johnson was somewhat surprised to see me. I spent the first hour sitting in the back of her classroom during 5th grade computer lab, then was assigned to diagnose/repair a computer in the teacher's lounge. I verified the computer was connected to the internet and a nearby printer, removed a paper jam, but was unable to determine if  the printer was fixed without a functioning mouse.

Wednesday: School closed before 12 for report cards

Friday: 6th grade teacher reported that all her machines were running slowly. I performed an inventory of all the computers in the classroom, recording asset tag #, RAM, CPU, OS, and current network status. I added memory to one of the older machines to bring them all up to 512MB. I then ran disc cleanup and defrag on all but one of the machines, marking the final one for replacement. As I was leaving I checked back on the machine in the teacher's lounge. With the aid of a functioning mouse I was able to determine that the printing drum was empty. Ms. Johnson said she will have me replace it next week.