<strong>Your Name: </strong>Allan Zhang<strong></strong>

<strong>Today’s Date:</strong> 2011/06/03

<strong>Day(s) worked or described:</strong> T ; T F

<strong>Total hours for week: </strong>3.5 ; 8.5<strong>
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<strong>The School:</strong> Reavis<em>
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<strong>Kind of Work:</strong> Tech general

<strong>Main Report or Narrative: </strong>Oops I guess I forgot to do the report last week. My mistake. Well I'll remedy that right now. The past two weeks have been relatively slow, all with little going on at Reavis. On Tuesday of last week (May 24), I mostly did some general tech repair and handling some additional work requests. One work request that came in involved a computer that I didn't even know existed, which was in the boiler room. The school engineer was also having some issues with a slow computer as well as being unable to open up pdf mail attachments. I installed Adobe Reader X on her computer as well, which fixed the attachment issue. I also double checked her computer to see what the cause of slowdown might be. It was apparently just a low amount of RAM that was causing her issues, so I couldn't really do too much. I started running a defragmenter on her computer to see if that would speed her computer up a bit, though I ended up not checking back on her computer for the rest of the day.

Other than that... Not much else going on. I got another request from the Parents room to check on their computers, which was apparently not letting them send e-mails out. As with earlier, it was just that the mail client (Yahoo this time) was just not being very happy at that time. The teacher in room 206 and Ms. Green in the office needed help installing Microsoft Word onto their laptops, which ended up taking a while. And finally the computer lab actually had no issues this day, which was a relief.

On Tuesday of this week, I first came in to find that there was an issue at the computer lab. Apparently the printer wasn't letting anyone connect, which was only because the router that was connecting the printer and several other computers to the network got unpowered. I think this is the second time that this has happened, and I'm not exactly sure how to stop it from happening again. Perhaps some tape? I'm assuming that this happens because kids are kicking the router or something, so maybe moving it back some more would solve the issue. I'd have to find some longer ethernet cords then, since right now one is stretched to the limit and won't go anymore. In any case, I told Ms. Fox to look for the issue in the future so that I didn't need to get called about that. After sitting around for a while, I then met up with Mr. Khelghati, who wanted me to follow up on the asset inventorying that I did a while back. Basically I spent the rest of the day looking to match up the inventorying that I did with the previous year's inventory, and noting what was missing, here, or moved.

On Friday, I came in, met Terry, signed in, saw no new reports, went to play with the laptop cart for a while, etc. And then Ms. Boyd came in looking for a laptop that she could borrow to play a DVD that she had. Unfortunately I didn't realize that none of the laptops that we have had a DVD player, so I got confused for a bit before I made the connection. The only laptop that could play a DVD was a Macbook that we had in storage, but for some reason the charger was missing. After looking for it for a while, Terry and I gave up, though it turns out that Mr. Khelghati had placed the charger in the safe (but not the Macbook), so Ms. Boyd ended up getting the Macbook.

Then I had a teacher from 212 (I forgot his name &gt;.&lt;)  come in asking for help with the printer in that room. For some reason he couldn't print anything from his computer, and even though we installed the OS X drivers for the printer (it was a Canon MX780), it still didn't feel like printing. After trying for a while to get it working, he ended up just e-mailing it to me, and then I went and got the Windows 7 drivers, installed those, and printed the documents flawlessly. Windows &gt; OS X :). I'm not sure why the printer  didn't work with his laptop though. The drivers said that they installed correctly, and no errors came up during printing.

For the rest of the day, Mr. Khleghati caught up with me again, and requested that I input all the asset inventory changes into Oracle. So that was essentially the rest of my day (and I didn't even finish, despite having worked on this for about 4 hours). Oracle is just so slow. It's pretty depressing.