Bryan Duff
Friday
2.5 Hours Worked
Tech General

Friday was spent mostly doing minor tech repairs with printers and such. I was actually have issuing sharing printers in certain classrooms so that all the computers in the room could print from them. I was unable to locate the printers in the directory despite making sure they were shared. Things in the lab seemed okay as well.

After reading Jonathan's post, I spent most of the day talking with Ms. Evans about how she was doing with things. She did seem a bit dragged down by the amount of pestering she received, but I reiterated to her that she shouldn't hesitate to delegate things to me so I can take care of them on Fridays. She did say that she really only takes time out of her day to help teachers when she knows she's free, and most of the time all that needs done is simply rebooting a computer or turning a printer on and off. This reaffirms the fact that many of the teachers just need to be made a little more self-reliant. I told her that when problems are that simple she should make sure to tell teachers to try restarting and things like that before calling her. Ms. Evans said that would be a good idea and seemed optimistic that would help her out. She also feels as if the expectations of her in regards to the building's technology are becoming more and more manageable: teachers now understand that she won't be able to solve all of their problems right away.

Let me know how I can be of help with the Deep Freeze and Advanced FirstClass initiatives. I think things are still moving in a positive direction!

Bryan