(posted and mailed)

Hi, Allan

First of all, not directly from this report but from our email earlier today -- I checked in the CUIP office and we do not have any more PCI internal card wireless adapters after all.  I think we have one given to another school that didn't get installed or used, and I may have one stashed in a different supplies bag.  Let Terry and me know if it would be worthwhile redirecting these over to Reavis (or maybe with the USB wifi adapters, which we do have a couple of) -- otherwise let's see if recommending one for them to purchase will work out.

Anyway, thanks for your report at reporting.cuip.net!

<blockquote>
&gt;&gt;Sorry for the lateness of the report, as I fell ill after a busy Friday night and the report totally slipped my mind. In any case… </blockquote>

Not to worry, the reminder message goes out on Fridays but we don't really have a deadline for these, and in practice don't look at and discuss them until our staff meeting the following week.  

<blockquote>
&gt;&gt;The rest of the day was just spent working on those laptops, and I’d say that about half of them are completely done now, with sound, graphics, and WiFi working just fine. I estimate that they’ll all be done by next week at the latest 
</blockquote>

That's very cool!

<blockquote>
&gt;&gt;Also I get the feeling that teachers don’t really know when I’m there at Reavis or how to contact me or something, because every time that I actually find out about tech problems is because a teacher somehow catches me walking from place to place or something. But that might just be me </blockquote>

In some schools all the tech support works by word-of-mouth and grabbing elbows in the hallway -- and sometimes that works out fine.  We also have schools where, to a greater or lesser extent, teachers write up their tech requests using a provided paper form and put these in a binder or folder in the school office, where the school techco and the CUIP team (and whoever else provides tech support) can pull out requests and work on them.  

We might try to get that going at Reavis (again).  Terry has been looking into how this works at some of our other schools and can work with you and the school personnel to implement it there. .

... I wrote "(again)" because Reavis has had something like this going before, but not really the same system.  It was based on teachers emailing in their requests and those mails getting printed out and put in a book.  Actually, on your first day last fall I think I showed you that book and we talked about it with Ms. Alvarado.  But it would need to be re-started on a different basis, more direct-from-the-teachers.

  Thanks again,

  ==Mitch