<strong>Your Name:</strong> E rwin Carl

<strong>Today’s Date:</strong> 2010/12/05

<strong>Day(s) worked or described:</strong> M W

<strong>Total hours for week: 6.2</strong><strong>
</strong>

<strong>Kind of Work:</strong> Tech general

<strong>Main Report or Narrative:</strong> Mon 11/29 was spend mostly fixing printers. Printers on the 3rd floor either did not have the drivers installed or were not printing properly. The online manual and troubleshooting guides online were not very helpful. One thing did worked was changing the port the printer and computer were connected to. All I did was create a new port with the same ip address but rename it. This seemed to work on the printers that were not printing. After that, I installed drivers on what I thought was the rest of the printers.

On Wed 12/01 I started off with trying to fix some computers on the 3rd floor lab that had amber power lights blinking. The computers would not turn on. Gracie had already tried disconnecting and reconnecting the power cable. After looking online at the Dell diagnostics page, it told us that blinking amber lights mean some internal problem or power supply problem. Since we didn't have the tools to fix it yet we just left it as is.

Afterwords a class came in to work on an assignment. I went around helping students save and print. Most of their problems were either they did not know how to print in general or the default printer was set to Microsoft XPS instead of the HP printer in the room. Unfortunately, I found out that not all the printers had the drivers installed. I made some of the kids save and print on computers that were able to print. I was about to install drivers when I was needed in the principal's office.

I went into the principal's office to fix the laptop setting and  connect it to the printer. The laptop would just turn off after a couple minutes idling, meaning I had to change its sleep settings. I changed the laptop's sleep mode so that the  screen was on for 5 hrs before going to sleep. I also downloaded a   printer driver online but it kept on stopping and disconnecting from the  server I was downloading off. By switching to wireless this problem was  solved.

Fri 12/03 Did not go due to finals.