<strong>Your Name:</strong> Tommy Butterfoss<strong></strong>

<strong>Today’s Date:</strong> 2011/12/8

<strong>Day(s) worked or described:</strong> M T W

<strong>Total hours for week:</strong> 6

<strong>The School: </strong>Canter

<strong></strong><strong>Kind of Work:</strong> Tech general, Helping Teachers, Printers

<strong>Main Report or Narrative: </strong>It's been pretty slow at Canter recently. The main copier in the office keeps breaking, but there's not much I can do to fix it- it gives the same error code I mentioned in my last report, which I haven't been able to google or find in the manual. Apparently they have had the service technician out twice at this point, and it is currently broken so they have to call him a third time. Ms. Lacour was also having trouble with the other printer in the office- somehow the default paper source got changed to a fold-out tray instead of the one that was loaded with paper, so it kept saying it had no paper. I changed the default paper source back to the tray and showed Ms. Lacour how to do it in case it happens again.

I also backed up the server and helped out with random things in the lab- it seems no matter how many teachers I tell about the wifi switches on the laptops, there are more who think the laptops are "broken." Ethernet cables and mice/keyboards also seem to have a tendency to come unplugged. Ms. Banks was having some trouble with sound on a laptop she was using to project Read180 videos, but the microsoft troubleshooter was actually able to fix the problem.

In other news, Dr. Conlan was showing some people around the school and when she came to the lab she mentioned that they were getting new computers for the lab- she told me a bunch of new dells were on the way. That's pretty exciting, since the lab doesn't really have enough computers for a whole class anymore. Hopefully that will be my first project after the break.

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