Thanks, Dana!  

I haven't followed the whole story, but part of the situation with Publisher is that the teachers are all expected to produce monthly classroom newsletters (to send home to parents), and Publisher has been their tool of choice for this.  Thus, getting it installed in the Resource Room and some classrooms is a nontrivial part of a mandated school goal.   

(Meanwhile, Sara and Shaz are discussing with the school admins how far online presence might replace paper-based parent communications.  But it's good that they can say "Installing Publisher isn't the issue ... that's taken care of.")

Yes, Emily also mentioned that printer with the mysteriously foreign text in the driver.  (If not random or a virus, my guess is something in the Finno-Ugric famly.) It's somewhat amusing but also pretty annoying!  I think last year we downloaded a fresh driver from the printer manufacturer's site (is it an HP?) but it didn't seem to make any difference; still, that's something to try again before altogether re-imaging the computer.

  ==mitch