<strong>Your Name: Zhang</strong>

<strong>Today’s Date:</strong> 2008/4/11

<strong>Day(s) worked or described:</strong> M W F

<strong>Total hours for week: 6</strong>

<strong>School: Ray Elementary</strong>

<strong>Kind of Work:</strong> tech general

<strong>Main Report or Narrative: </strong>

Sorry for the boring title - I can't quite think of anything witty at the moment...

This week has been a bit of catch up week for fixing problems that accumulated since last month. Now that most of this is done, I plan on working on putting spare hard drives into the pile of IBM Netvista machines and getting a list of working ones to distribute. There was a bit of a quandary with several network ports in rooms 510-512, but Russ has assured me that tech people associated with CPS will take care of it. Regarding printers, they probably account for half of the work orders, usually stemming from printer sharing. The common problems are:
<ul>
	<li>Samba host is off / offline</li>
	<li>User account is not School5560 or whatever standard account, and so the client does not have the printer configured (if this is the case, all too often the account is techco)</li>
	<li>Client is trying to print to one of 5-10 imaginary printers that have all been kept in the printer configuration.</li>
	<li>Printer cable was connected to another computer</li>
	<li>Host IP address has changed, and the clients were pointed to the host's IP address rather than the host's name.</li>
</ul>