Your Name: Rafael Menis

Today’s Date: 2011/4/8

Day(s) worked or described: Fri

Total hours for week:2

The School: School of Entrepreneurship

Kind of Work: computer updates

Main Report or Narrative: Finally found the one computer that had the most issues in the system. Turns out that it is in room 203, and that windows service pack 3 had failed to install on it no less than 4 times since 2009. Tried installing it again, got an error which net tells me is likely to need registry editing. However, as the deep freeze on the computer (while thawed) was 3 versions out of date and my password didn't work for it, and the outdated anti-virus couldn't be updated either, I decided to try and reformat it. Unfortunately, the format disk we have is a DVD- can I get the CD version from CUIP sometime next week? If not, I'll try to do a temp swap of a DVD drive.

After that, I took a brief look at a computer in 217 that was running slow- thought it might be RAM, but it had 2 256 Mb segments, which was as many as the motherboard could hold. Getting it to run faster wouldn't work- better to replace if it becomes a huge problem with the antivirus.