a:63:{s:15:"comment_post_ID";s:4:"2906";s:14:"comment_author";s:5:"mitch";s:20:"comment_author_email";s:23:"mitch@cuip.uchicago.edu";s:18:"comment_author_url";s:0:"";s:15:"comment_content";s:614:"Well, that's not a recipe for a magic bullet. :(

At Robinson today, Adam identified a computer where MS Office was not activating.  We ran Standard Accounts script, rebooted, checked Word and it still had the red banner.  

We also extracted the license key (using Belarc -- what was the smaller & quicker tool someone came up with nstead?) and tried the "Change Key" button, which recognised the key as valid but did not activate the program.   Is there maybe a different way to ask for activation?  Or does it matter that the key wasn't actually changed -- should we try to get a different key?

  ==Mitch";s:12:"comment_type";s:0:"";s:14:"comment_parent";s:1:"0";s:7:"user_ID";s:1:"2";s:7:"user_ip";s:12:"75.21.92.172";s:10:"user_agent";s:109:"Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.168 Safari/535.19";s:8:"referrer";s:54:"http://reporting.cuip3.org/2012/05/update-from-canter/";s:4:"blog";s:26:"http://reporting.cuip3.org";s:9:"blog_lang";s:2:"en";s:12:"blog_charset";s:5:"UTF-8";s:9:"permalink";s:54:"http://reporting.cuip3.org/2012/05/update-from-canter/";s:9:"user_role";s:13:"administrator";s:21:"akismet_comment_nonce";s:6:"passed";s:12:"POST_comment";s:616:"Well, that's not a recipe for a magic bullet. :(

At Robinson today, Adam identified a computer where MS Office was not activating.  We ran Standard Accounts script, rebooted, checked Word and it still had the red banner.  

We also extracted the license key (using Belarc -- what was the smaller & quicker tool someone came up with nstead?) and tried the "Change Key" button, which recognised the key as valid but did not activate the program.   Is there maybe a different way to ask for activation?  Or does it matter that the key wasn't actually changed -- should we try to get a different key?

  ==Mitch
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