(mailed and posted)

Hi, Sarah,

Thanks for your nice work at Robinson, and for this report!

I'm glad both the tech-fix stuff and the classroom support stuff seem to be working out well.  As Russ mentioned in mail, if you run into tech problems that don't work out, drop us a line.  But happily it sounds like even the printers are doing okay!  

What you noticed about the NWEA "lockdown browser" behavior is quite true, and a bit of a problem at all schools.  Yes, a CTRL-ALT-DEL interrupt is the way out when it's running -- and as you saw, you don't need to go on and start Task Manager from there to kill the process, it just errors-out on its own from the interrupt.  
   The other part of this is hard to balance.  It seems to make sense to pre-load NWEA before the class comes in.  But the program is not happy with too much idle time and just freezes up.  So the right idea is to strike a balance; but just where that is, is up to the teachers and lab manager (which may default to you!).  

Thanks again,

  ==Mitch