<strong>Your Name: Jonathan Ma</strong>

<strong>Today’s Date:</strong> 2012/02/12

<strong>Day(s) worked or described:</strong>Θ F

<strong>Total hours for week: 8</strong>

<strong>The School: Bret Harte Elementary</strong>

<strong>Kind of Work:</strong>  Tech General

<strong>Main Report or Narrative: </strong>So these two weeks have been extraordinarily busy and fun. Every teachroom I've been to says there's  either a printing problem, an internet problem, a speed problem, or something wrong with third-party software. I've had two problems over Adobe Reader - a lot of the computers here still have Adobe Acrobat 5.0, and thus can't open certain documents. I've installed Adobe when I saw I could. Other problems include programs ST Math and Lead21, and I've spoken to the teacher in charge and I'm hoping to resolve it by next week.

Some computers do not have techco as a user, I'm assuming. This might have something to do with the fact that those users also don't have the domain name in the same fashion as other computers in the school.

I've taken out a teacher's computer and am in the process of replacing the hard drive to see if it will fix the problem she's having - it seems to be a power problem, but I'll see if it is so when I change the hard drive to check if it's that or the power supply (or even the switch)

A lot of computers are missing small equipment - mice particularly. There are a lot of spares around, and I'll try to go around the school and do an equipment check sometime next week.

Memory/Speed is also a big problem. Most of the computers are still running on 256 MB ram, and that pretty slow. I've spoken to Mitch about a possible school-wide upgrade. Next week I'll be going around to do an equipment check and a memory check also.

I think I'll have to devise some way of organizing all of this information, and maybe even having some sort of global catalog of all the computers in the school. This way, we can track changes and improvements that need to be made to each computer. Also, I've fixed/hooked up a scanner that was in the lab - I've noticed that there's a lot of equipment in the school that isn't being used or wasn't set up properly, and so they are just presumed to be broken. I think that it might also be useful to catalog those so that people do not throw away useful equipment. I've got one teacher who was about to throw away a printer - I inspected it and saw it was the wrong port.

Other problems include problems accessing some student programs on the internet - I have a hunch that they are not technical problems but are just problems with how people are using software in the school.

That's all for now. To be honest, I love this job, it's fun, relaxing, and I can work at my own pace and be flexible in how I work.

Jonathan Ma