<strong>Your Name:</strong><strong></strong>

<strong>Today’s Date:</strong> 2013/04/15

<strong>Day(s) worked or described:</strong> M  F

<strong>Total hours for week: 6</strong>

<strong>The School: Fiske
</strong><em>(Since the school is in the headers here, and in the checkbox Categories, don’t bother to also enter it as a tag.)</em>

<strong>Kind of Work:</strong> Tech general, Resolving Tech Problems

<strong>Main Report or Narrative: </strong>I did an inventory of current assets on computers around the school and assisted with two technology requests. One request was related to the internet connection and crashing programs on a Dell GX280 Windows XP and a Lenovo ThinkPad R800 Windows XP. I was unable to replicate the problem, however because it occurred when Impact or any other program that connects with the remote network connection of CPS, and that period was a high traffic period due to many others accessing the network to input grades, I concluded that the problem is not due to any fault of the equipment. In the second report, there was an issue with the Promethean board sound. However, upon arriving, the teacher reported that today (the day after she sent in the request) she had shut down the computer and the sound seems to be working. I checked that the audio setting to make sure it was sets to Promethean USB, which it was. Otherwise, the complaint was resolved. She did complain of how slow the Windows XP was, but I left it up to Ms. Forbes the Technology teacher to determine if she wishes to add more RAM.

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