<strong>Your Name:</strong> Erwin Carl

<strong>Today’s Date:</strong> 2013/01/25

<strong>Day(s) worked or described:</strong> T  Th

<strong>Total hours for week:</strong> 5.5

<strong>Kind of Work:</strong> Tech General

<strong>Main Report or Narrative: </strong>

1/15: Started at Reavis again. They had new computers in the computer lab when I got there: Dell Optiplex 390's with Windows 7. I don't know where all the old computers went but apparently the usable laptops are all on a cart that goes around to different classes. While the students had testing on NWEA I tried to access gmail with no success. It kept giving me an SSL connection error on Chrome. Overall the whole internet seemed slow. When I talked to Ms. Patrick about it, she told me she had called CPS helpdesk because she was experiencing the same thing. It was a widespread issue around CPS at the time. It was fixed as the day went on.

1/17: Ms. Turner in 110 could not get into connect.cps.edu on her Win7 laptop. It would get stuck scanning on the Endpoint  screen. Terry told me to installing Java would solve the problem. I also installed drivers for wireless printers in the counselor's office. They had a bunch of laptops that needed to be connected to a different working printer.

1/22: Ms. Tutson could not get into connect.cps.edu even with Java. Unfortunately, her laptop was being used as there was an active test session going on.

1/24: NWEA browser with a problem: off center, no submit button, and white screen. Changing the resolutions did not work. I also wasn't able to change the theme to the cpsedu theme instead of the classic theme it was on. Installed wireless printer driver for counselor that wasn't there last week. Checked in with Ms. Turner again by installing Java. Still couldn't access with IE but worked with Chrome. Recommended Chrome to her. Parent Room needed the time on the computer changed. Also unthawed DeepFreeze.

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