<strong>Your Name: Patrick Collins</strong>

<strong>Today’s Date:</strong> 2012/11/16

<strong>Day(s) worked or described:</strong>  W  F

<strong>Total hours for week: 7</strong>

<strong>The School:
</strong><em>Ray</em>

<strong>Kind of Work:</strong> Tech general

<strong>Main Report or Narrative: </strong>

This week was frustrating.
<ul>
	<li>Monday: No school at Ray, didn't work.</li>
	<li>Wednesday: Spent 4 hours working on one machine that booted up okay but went to a BSOD rather than staring Windows. I was able to boot up other computers off the same HD, and the MS knowledge base suggested that it was a driver issue. I spent quite a while with this hard drive hooked up to another computer installing new drivers. Ultimately, all I accomplished was getting windows to give me a different error code.</li>
	<li>Friday: Switched out the HD on the computer of death for a different one, still had issues. I gave up, stripped it of RAM and its HD and threw it away. I did some impromptu tech suppot for a teacher who wanted to use the owl monitor control thing to send a link to her students. Ultimately I had to make a posting on her blog so the students could get to the google doc survey. I started testing another computer, which booted up okay once, then crashed, then told me nfts.sys was dead and I needed to repair the OS. I found an OS repair disk and put it in, but the machine refused to recognize its CD drive. After playing around with different CD drives for a little while, the computer decided that it didn't want to start up any more. It does nothing and has a solid yellow light. Dell tells me that this means that something is wrong with something and the computer isn't doing any processing. How helpful. EDIT: 2:55 pm I took the RAM out to see if the computer would give me the appropriate beep code. It didn't. It seems to have died completely. I have no idea how that could have happened. Oh, the joys of tech support.</li>
</ul>